Delivery & shipping
Delivery options :
We have selected the shipping partner that offers the best service
Your orders will be shipped by monitored parcel.
My home address with Colissimo*
Have your order delivered to the address of your choice!
Your package will be delivered right to your front door.
If you are not in when delivery is made, the package will be made available for you to collect at your nearest post office.
You will have ten working days in which to collect the package. If you fail to do so, it will be returned to the sender.
We will send you an email 24 hours before delivery, notifying you when your package will arrive.
*You may only request delivery to an alternative address if it is in the same country as your home address.
My local pick-up point with So Colissimo*
Have your order delivered to a business address close to where you live.
With So Colissimo, you can choose from one of 5,000 business addresses in Groupe La Poste’s Pick-Up network, and have your order delivered to a location close to your home, your place of work or your holiday destination.
We will email you to let you know when your package is available for you to collect. You will have ten working days in which to do so, after which the package will be returned to the sender.
* France only
My local La Poste office with So Colissimo*
Have your order delivered to one of La Poste’s 10,000 collection points.
Thanks to So Colissimo, you can now have your order delivered direct to a La Poste collection point (post office, courier service, etc) of your choice, without your mail carrier having to pay you a visit.
You will receive an SMS or email containing a collection coupon and notifying you when the package is ready for you to collect. You will have ten working days in which to pick up the package, after which it will be returned to the sender.
* France only
Estimaded delivery times :
Delivery times start from the moment you receive confirmation by email that your order has been sent.
Mainland France and Corsica
Please allow two to five days for delivery.
Overseas departments and territories
Please allow five to seven days for delivery
Please allow three to eight days for delivery.
LIST OF COUNTRIES WE SHIP TO :
Antigua and Barbuda
Bosnia and Herzegovina
Czech Republic (The)
Dominican Republic (The)
Holy See (The)
Macedonia (The Former Yugoslav Republic of)
Marshall Islands (The)
Micronesia (The Federated States of)
Papua New Guinea
Saint Kitts and Nevis
Saint Vincent and the Grenadines
Sao Tome and Principe
Trinidad and Tobago
United Arab Emirates (The)
United Kingdom (The)
United States (The)